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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Henny Penny products

The group "New Technologies" offers for review the products of the plant Henny Penny: open air fryers, pressure fryers, steam convectors, multi-purpose modular, desktop devices, cabinets with humidity control, heated storage cabinets, accessories, consumables
  • Open fryers Henny Penny
    Open fryers
    OFE 511, OFE 512, etc.
  • Pressure fryers Henny Penny
    Pressure fryers
    PXE 100, PFE 500, etc.
  • Steam convectors Henny Penny
    Steam convectors
    FPG 615 G2, FPE 615 G2, etc.
  • Multi-purpose modular/desktop devices Henny Penny
    Multi-purpose modular/desktop devices
    MPC 1L, MPC 21L, etc.
  • Cabinets with humidity control Henny Penny
    Cabinets with humidity control
    HHC 903, HHC 902, etc.
  • Heated storage cabinets Henny Penny
    Heated storage cabinets
    HHC 903, HHC 902, etc.
  • Accessories Henny Penny
    Accessories
    Frying baskets, hoses, etc.
  • Supplies Henny Penny
    Supplies
    12400, 12086, 12087, etc.

NEW TECHNOLOGIES GROUP

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